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FAQS

05 Jun 2016

Identifying tweets by location & country

Social Bearing have recently launched our Geochart feature which displays a snapshot of tweet activity broken down by estimated country of origin. Countries displayed on the chart are calculated based on the location specified in the user’s profile. The Geochart works like a heatmap, with countries highlighted at different strengths based on the number of […]

Twitter Geochart by country »

03 Jan 2016

Geotagged tweets and privacy

The ability to geotag tweets in Twitter is an option that is not enabled by default. Users have to specifically choose a location or ‘share precise location’ (after enabling location services) if using the Twitter app on smartphones described here. 3rd party Apps such as Instagram may also attach geolocational data to tweets. When a tweet […]

Geolocated tweets and privacy »

02 Jan 2016

Hiding sensitive or offensive tweets

The publishing of and exposure to offensive or sensitive tweets is a problem that has plagued Twitter since its inception. If you use the official Twitter Search or any other Twitter based search tool including Social Bearing, there’s a chance you will see a tweet with offensive text, image or video. In 2011, Twitter added a ‘possibly sensitive’ flag to each tweet. This […]

Hiding sensitive tweets »

07 Feb 2015

Why do tweets get tagged as the wrong language

Twitter automatically tags tweets based on the words within the tweet and doesn't always get it correct.

Tweets incorrectly identified in the wrong language »

11 Jan 2015

Why can’t I see Emoji in Chrome?

Why emoticons won't display in Chrome (such as Emoji in tweets) and wha you can do to enable them.

Emoticons not displaying in Chrome »

19 Dec 2014

Why do I need to sign in to Twitter

Social Bearing requires signing in to Twitter to enable user-level authentication; required by Twitter for access to any of their public streams.

Authenticating via Twitter when signing in. »

12 Dec 2014

Why are tweets from a user or handle missing?

In some cases, not all tweets will be displayed from certain Twitter users or handles. Twitter does not make available all tweets for search.

Why are tweets from handles missing »

12 Dec 2014

How is tweet sentiment analysis calculated?

The sentiment shown for each tweet is not always accurate and as with any natural language detection, there will always be false positives. Concepts such as sarcasm and irony are particularly hard to detect algorithmically.

Calculating Twitter sentiment »

12 Dec 2014

Who is Social Bearing designed for?

Social Bearing is a free search and statistics tool for anyone looking for interesting tweets, people to follow, tweet statistics or sentiment around any subject.

Social Bearing target audience »

12 Dec 2014

Why can’t tweets be retrieved older than 6-9 days

Twitter does not currently make tweets older than 7 days available through its public search API's and so Social Bearing is not able to show older tweets for generic searches.

Tweets missing over a week old »

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